• Desktop Support Analyst

    Location : Location US-TX-Fort Worth
    ID
    2018-1476
    Category
    Information Technology
    Type
    Regular Full-Time
  • Overview

     

    About Apex

    Apex has been one of the strongest brands in financial services for the transportation industry since 1995, primarily because we’re really good at freight factoring.  We manage our clients’ accounts receivable, credit lines, customer relationships, and financial transactions by leveraging our relationships and technical know-how.

    Why Work for Apex?

    Apex has been voted one of the best mid-sized companies to work for in Texas since 2009. We’re committed to employee empowerment, team building, and a good work/life balance, and we do our best to make sure that all Apexers have the tools, knowledge, and support they need to enjoy a rewarding career with us.  Comfortably nestled just off I-30 and 10 minutes west of downtown Fort Worth, we offer a long list of benefits that make us a premier work location. 

     

    Some of the highlights:

    • Competitive compensation plans plus profit sharing and regular salary reviews.
    • A high-quality health care plan with a short waiting period.
    • Dental, vision, life, short-term disability, and long-term disability coverage.
    • 401(k) plan with matching contributions.
    • Tuition reimbursement for college, plus plenty of Apex managed training classes.
    • 360⁰ feedback, leadership training, and a culture that empowers individuality.
    • On-site fitness facilities and a reward driven wellness program.
    • Fun, friendly work environment. We celebrate our accomplishments (and birthdays).

    Win or lose as a Team

    All Apexers are encouraged to collaborate in an effort to continuously improve our processes and customer service. Everyone on the team is responsible for presenting new ideas and perspectives. In addition to base salary, all employees enjoy quarterly profit sharing bonuses as a thank you for their contributions.

    Responsibilities

    What We’re Looking For

     

    We have an opportunity for a Desktop Support Analyst to join our team.  This role involves providing technical and troubleshooting support to internal customers across the company.  This position is full time Monday through Friday.

    Opportunity to Excel

     

    Our Desktop Support Team plays a significant role in our internal user experience. They ensure that all Apexers have access to the technology they need to perform their jobs and provide prompt, friendly service when issues arise.  

    Our most successful Desktop Support Specialists enjoy working in a team environment, communicating daily with our user base, and learning continuously to stay on top of the latest technologies. They love working with our user groups to improve processes and ensure a smooth day-to-day working experience.

    Qualifications

    Desired Qualifications

     

    We want individuals with experience troubleshooting a variety of technological issues in an enterprise environment who are customer service oriented.  Experience with Windows, Linux, MS Office Suite, Exchange, and Skype for Business is preferred.

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